Privacy Policy

Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with applicable laws and regulations, including those governing A2P 10DLC messaging services. By using our services, you agree to the practices described in this Privacy Policy.

Data We Collect

  1. Personal Data:
    • Name
    • Email address
    • Phone number
    • Postal address
    • Any other information you provide through forms, surveys, or direct communication.
  2. Automatically Collected Data:
    • Device information
    • IP address
    • Browser type
    • Cookies and usage data

How We Use Your Data

We use your personal data for the following purposes:

  • To provide and improve our services.
  • To send transactional messages related to orders, appointments, or customer support.
  • To send marketing messages, including SMS, with your explicit consent.
  • To comply with legal obligations.
  • To analyze and enhance user experiences.

A2P 10DLC Messaging Compliance

  1. User Consent: We require explicit consent from users before sending any marketing SMS messages. Consent may be collected through:
    • Online forms
    • Opt-in checkboxes
    • Text message keywords (e.g., "Text YES to opt-in")
  2. Opt-Out Mechanism: Users can opt-out of SMS communications at any time by replying "STOP" to any message. Opt-out requests will be processed immediately.
  3. Data Sharing: Personal data will only be shared with third-party SMS service providers for the sole purpose of delivering messages. These providers are bound by data protection agreements.
  4. Message Frequency: Users will be informed of the expected message frequency at the time of opt-in.

Cookies and Tracking

Our website uses cookies to improve functionality and user experience. Cookies do not store personal data unless explicitly provided by you.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. SMS-related data will be stored securely and in compliance with applicable regulations.

Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure.

Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Opt-out of receiving marketing communications.
  • Request deletion of your personal data, subject to legal and contractual obligations.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us:

Company Name: Kiti Mezani World Designs Email: hello_kiti@kitimezani.com Phone: (410) 212-1327 Address: Annapolis, Maryland

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services indicates your acceptance of the updated policy.

Effective Date: December 30, 2024